Todd Vojnich
Strengths
Problem Solving & Troubleshooting
Patient. Persistent. Skilled in diagnosing and resolving intricate technical issues, ensuring smooth operations for customers and internal teams.
Customer Advocacy & Success
Passionate about delivering value-driven solutions, going above and beyond to support customers and strengthen relationships.
Technical Expertise
Deep understanding of authentication, networking, cybersecurity principles, and enterprise-level system integrations.
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What my customers say about me
Todd, Neal and I can't thank you enough for you dedication to helping our strategic partner, [REDACTED]! Your expertise and ability to identify a solution to their login issues leveraging an authenticator app was only step 1. Pair that with your commitment to walking them through the setup on a 2+ hour call to get each of their accounts configured correctly is a testament to how you put our Customers at the heart of all of our success! Thank you so much, and PayPal is lucky to have you! Cheers, Josh
Leaving for sabbatical isn't stress free at all... we all want to leave as few loose ends as possible and not take advantage of our support teams while we're away. In that spirit, I want everyone to know that Todd just helped to relieve a great deal of anxiety by offering to monitor an active email thread while I'm out of the office. THAT'S how we win together! I couldn't be more appreciative of Todd's willingness to keep an eye on something out of scope for his role. I know that [REDACTED] will appreciate his efforts, even if they don';t realize that this clearly falls in the above and beyond category! Thank you, Todd! I appreciate you!
